Return / Refund Policy

1. Subscription

Salestracked is a recurring subscription priced at the monthly or annual price of the selected plan, unless another price or promotion is accepted at checkout. It renews automatically at the end of each billing period (each month, or each year for annual plans) until cancelled.

2. Cancel at any time

You may cancel your Salestracked subscription at any time. No advance-notice period is required. Cancellation prevents future renewals. Unless otherwise stated or required by law, access continues until the end of the billing period already paid.

3. Non-refundable payments

All subscription fees are non-refundable once charged. We do not provide full, partial or prorated refunds for a billing period already charged, including if you cancel shortly after renewal, stop using Salestracked, do not use it, partially use it or change your mind.

4. Effect of cancellation

Cancelling stops future renewals; it does not reverse or refund a completed payment. You may continue using the paid subscription until the applicable access period ends.

5. Tracking differences

Differences between Salestracked data and data reported by Meta, Google, Pinterest, TikTok, email marketing providers, commerce platforms or other services do not by themselves create a right to a refund.

6. Outages

Temporary interruptions, maintenance, third-party outages or API changes do not automatically create a right to a refund. Mandatory legal rights remain unaffected.

7. Billing errors

If you believe you were charged twice, charged an incorrect amount or charged because of an identifiable billing error, contact support promptly. Confirmed billing errors will be corrected as appropriate.

8. Payment disputes

We encourage you to contact support before initiating a chargeback. Nothing prevents you from exercising rights available through your payment provider or applicable law.

9. Mandatory rights

If mandatory applicable law requires a refund or cancellation right in a particular circumstance, that law will apply.

10. Contact

Questions should be submitted through the official support or contact channel displayed within Salestracked, its website, checkout page or subscription area.

Email: hello@salestracked.io